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Who We Are

Care Link is an organisation that was formed in on 16th October 2004. Our primary function is to support the refugee community from Central Africa living in West Midlands (Rwanda, Burundi, D R Congo, Congo Brazzaville, Central African Republic) and offer a number of services to the community.

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About Us

carelink about us"Central Africa Refugee Link, West Midlands" trading as [Care Link West Midlands] start date 16.10.2004 is a registered charitable organisation (charity No. 1109505) and a company limited by guarantee (Company No.: 6218206) set up to provide general support including advocacy, advice, information, education, training and the relief of poverty of refugees & asylum seekers from central Africa in West Midlands.


We have 4 main programmes/activities:
  1. Floating Support (general Support)
    This is a programme that helps refugees and asylum seekers get support with their general needs (health, education, accommodation, leisure etc). Needs are assessed individually using a special information tool to identify what a particular person requires. Once the need is established, then a support plan is drawn and a volunteer support worker will work with each individual to address those needs. In some circumstances, service users are sign- posted to specialist services for additional support.
  2. Mental Health Awareness and Support
    This is a programme that works in similar ways as the floating support, but focuses on helping refugees and asylum seekers who are suffering from some degree of mental health problems to get the type of support they need by helping them access the most appropriate services.
  3. Youth Club
    The youth programme helps young people to have access to a wide range of services they need (employment, further education, skills training, family matters, youth matters etc
  4. Saturday Homework Club
    The Saturday Homework club is a programme which helps refugee children with their educational assignments in order to enhance their achievements and so assisting their integration into mainstream education.

The group is managed by a management committee made up of five individuals (a chairperson, a vice chairperson, a secretary, a treasurer and an advisor). The committee is helped by a pool of five volunteers and few paid staff members (full time and part time)


Membership is open to individuals over eighteen or organisations who are approved by the Trustees.

The Trustees may only refuse an application for membership if, acting reasonably and properly, they consider it to be in the best interests of the Charity to refuse the application. There is a membership application available. A copy of this application may be requested by phoning our office on 0121 565 2612.

The Trustees will inform the applicant in writing of the reasons for the refusal within twenty-one days of the decision.

Once membership is approved, the details of the new member will be kept in our register of names and addresses of the members which is made available to any member upon request.

Charity information

Central Africa Refugee Link is a Company Limited by Guarantee. Registered in England No. 6218206 Charity Reg. No. 1109505.

Registered Office: Central Africa Refugee Link, 91 Hurst Road, Smethwick, Sandwell, West Midlands, B67 6LY, UK.

Tel/Fax: 0121 565 2612

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Care Link West Midlands was established  16th October 2004

We are not a grant making organization.